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Mindpro | Privacy Policy


On this page, “we” means MindPro. “You” means the visitor of our public websites, or the end-user of our publicly available product or service, or the legal entity who is the licensee or the user of our product or service — as applicable to the subject matter.

This privacy policy applies to both personal information (which can be attributed to a specific individual) and non-personal information that is collected by us on our websites or in our products.


Any data that is entered into any form on the website is only used for the indicated purposes. With the exceptions listed below, we will never give away any personal information including your e-mail address to any third party.

We collect anonymous website usage statistics. We also use HTTP cookies to collect information about how you navigate through our website. We use that information to improve our website usability and the cookies are anonymous, i.e. they are not linked with the data that you enter into forms on the website. You can safely disable cookies on our website.


We use Google Analytics to collect detailed statistics and help us understand how you use our website, with the purpose of improving user experience. Google Analytics uses cookies and other means to transfer some information about how you’re using our websites to Google servers. Details are available in Google Analytics Terms of Service.

No personally identifiable information or business data is passed to Google.


We are using the Mail Chimp service for maintaining mailing lists and sending out newsletters. Details are available in Mail Chimp Privacy Link.


Our on-premises products may periodically check for available updates or verify license validity by connecting to our servers. As a part of update/license checks, some information may be transferred to us:

  1. Versions of the product, platform, operating system, or host product (such as JIRA);
  2. Details of the currently used license for our product and some details of the license for the host product (this may include SEN and Server ID for JIRA license),
  3. The number of active users as measured by our products. The license keys are never transferred, so your license cannot be recreated or used elsewhere.

We may use this information for analysis, verification, and support of the end-users. We may contact a technical contact person in your company with advisories regarding application support and license, based on this information.


Our products may have an option to collect usage statistics in future releases and transfer them to our servers, to allow us to improve the future versions of the product. The information transferred does not contain any personally identifiable information.

Products that have this capability also have a configuration option to turn off the statistics collection.


You are entitled to know whether we hold information about you and, if we do, the type of information, the purposes for which we hold it, the possible recipients or types of recipients, and to have access to that information and require it to be corrected if it is inaccurate. You can do this by sending us an e-mail at [email protected]. Upon written request and within a reasonable time frame, we will correct, delete, and/or block personal information from further processing. We will retain your information as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and/or enforce our agreements.


The collected information may be disclosed only in the following cases:

  • If we are required to do so by law;
  • If MindPro brand is merged or sold to another company – only to the acquiring company and its affiliates.